Frequently Asked Questions

The wallpaper substrates we use come in a range of finishes suitable for different environments. Each is fire retardant in accordance with EN13501-1:2007 and available in a range of pre-pasted, unpasted and heavy traffic options. We can also laminate wallpapers to make them ideal for humid spaces such as kitchens and bathrooms.

Our paper finish wallpaper is PVC free and 100% recyclable. Printed with non-toxic latex inks and matt UV varnish, providing our clients with an eco-friendly, quality product.

Robin Sprong’s customisable prints are endorsed with both Green Guard Gold® & UL ECOLOGO.

Can i buy rolls of wallpaper?

Unfortunately no, we print to the dimensions of the wall, printed in panels according to the height of the wall.

What is your lead time?

We have a 7 – 10 working day lead time AFTER both artwork approval and 70% deposit.

Can i supply my own image for print?

Yes, by all means. Please note that images need to be at least 2MB per m².

We accept TIFF, PDF, JPG, AI and RAW files.

Do you do custom wallpaper:

Yes, we do! It is costed at R650 per m² ex. VAT for every hour of design time.

How do i provide you with dimensions?

Measure in millimeters from the far left of the wall/surface to the furthest point on the right. Measure the highest height of the wall, excluding skirtings and finishes.

Do you install?

We can definitely arrange for installation. Please enquire into installation fees as they vary per region (JHB, CPT, DBN).

Can i get it on my window?

Yes, we offer various materials/substrates for various surfaces – windows, table tops, walls, dry walls, etc.

Can i get it on my brick wall?

Unfortunately not, the surface needs to be even and smooth. We suggest walls be smoothed, primed and painted (with a water-based paint) before installation.

How do i measure a wall with many protrusions and built in cabinets/cupboards?

No worries! We are happy to do site visits and help you under such circumstances. We can work together to ensure we jot down the correct measurements.

I'm not sure if my wall is ready for wallpaper? What do i do?

Give us a call! We will be happy to do a site visit to ensure that you receive the best advise how to prep your wall for your new wallpaper.